AVP-WORLDWIDE.COM

Terms and Conditions of Sale

Ordering

Be sure you are ordering the correct engine or component. No provisions are made for labor to remove or replace an incorrect application. Check the parts side by side before installing. Minimum order size for mail order is $50.00.

Cores

Rebuildable cores may be returned for credit within 90 days of the original purchase date. All cores returned will be accepted on a like-for-like basis and must be rebuildable. Freight to AVP-WORLDWIDE must be prepaid.

Returns

All returns must have prior authorization. Our customer service department will issue a RETURN AUTHORIZATION NUMBER, which MUST accompany any return. Returns not due to our error are subject to a 20% restocking charge plus any shipping cost that we paid on the original order. A copy of the original invoice and an explanation of the reason for the return must accompany all returned items. No returns accepted after 30 days from invoice date or on special order merchandise.

Prices

Prices are net FOB our warehouse in North Highlands, California. Although every attempt is made to keep our published prices current, they are subject to change without notice. Please call for current prices. On credit card purchases, the shipping address must be the same as the cardholder address.

Damaged Merchandise

Should any package appear to be damaged at the time of delivery, a claim for damage must be promptly made with the responsible freight carrier. It is always necessary to obtain a DAMAGE FREIGHT INSPECTION REPORT from the carrier.

Warranty Procedure

AVP-WORLDWIDE.COM engines and components are warranted for a period of 12 months or 12,000 miles, which ever occurs first. See individual warranty cards, which are supplied with each engine, for details. Our engine sales are tracked through the WARRANTY CARD NUMBER. If a problem should occur it should be brought to the attention of the AVP-WORLDWIDE Warranty Manager at 916-344-8990 before any repair work other than diagnosis is started. You will need to supply the WARRANTY CARD NUMBER before a repair authorization can be given. Authorizations will be given over the phone and followed by a purchase order. All authorized repairs will be paid in accordance with the original installation rate, not to exceed $36 per flat rate hour. Parts will be either supplied or reimbursed at cost. Warranty claims should be submitted on the repairing garage’s work order with our P.O. attached. Unauthorized repairs will not be considered for reimbursement.

Please Note

Some parts are legal in California for racing vehicles which may never be used upon a highway. The use of Volkswagen, Bug, Rabbit, Scirocco, Dasher, Vanagon, and Type 1, 2, 3 is for descriptive purposes only and in no way are they used to infer or intend a direct connection between AVP-WORLDWIDE and the manufacturer listed. Specifications are subject to change without notice. Although every effort has been made to insure accuracy within this catalog, AVP-WORLDWIDE will not be responsible for typographical errors.